FAQs

What types of products do you offer?

Home Decoration Plus specializes in stylish and multifunctional home decor items. Our product range includes innovative furniture such as the 3-in-1 sofa bed, which can transform between a chair and a bed, as well as aesthetically pleasing air humidifiers designed to enhance your living environment.

How can I ensure the quality of the products?

We prioritize quality by curating our selection from reputable manufacturers. Each product undergoes rigorous quality checks to ensure it meets our standards for durability, functionality, and design. Our customers can expect high-quality items that enhance their home decor.

What is your return policy?

We offer a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Customers must also provide a receipt or proof of purchase to initiate a return.

How long does shipping take?

For domestic orders within the United States, processing typically takes 1-2 business days. Standard shipping usually takes 3-7 business days, while expedited shipping is available for 2-3 business days. International shipping times vary based on destination, generally ranging from 7-21 business days.

Do you offer international shipping?

Yes, we do offer international shipping. Shipping rates and delivery times will vary depending on the destination country and the weight of the package. Customers are advised to check their country's customs regulations for any potential fees.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact us within 7 days of delivery. We will evaluate the issue and work to resolve it promptly, ensuring customer satisfaction.

Can I modify or cancel my order after placing it?

If you need to modify or cancel your order, please contact us within 24 hours of placing the order. After this period, we may not be able to accommodate changes due to processing and shipping timelines.

What payment methods do you accept?

We accept various payment methods, including major credit cards, PayPal, and other secure payment options. Customers can select their preferred payment method at checkout.

How can I contact customer service?

For any inquiries or assistance, customers can reach our customer service team via email at homedecorationplus1@gmail.com or by phone at 832-265-9396. We are here to help with any questions or concerns.